Privacy Policy

Stronghold Structures LLC

Effective date: October 19, 2026


Stronghold Structures LLC ("Stronghold Structures," "we," "us," or "our") is a residential remodeling company serving Springfield, Missouri and surrounding areas. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. It applies to our website at stronghold-structures.com, our Facebook and Instagram pages, our Facebook and Instagram lead forms and ads, and any time you contact us by phone, text, or email.


If you have any questions, you can reach us at:


Email: 417stronghold@gmail.com

Phone: (417) 413-4258

Service area: Springfield, Missouri and surrounding areas


1. Information We Collect

Information you give us. When you fill out a form on our website, submit a Facebook or Instagram lead form, request a quote, call, text, or email us, we may collect:


  • Your first and last name
  • Phone number
  • Email address
  • Property or project address (street, city, ZIP code)


Project details, such as the type of work you want, timeline, budget, photos, and any messages or notes you send us

Your preferred way and time to be contacted


Information from Facebook and Instagram lead forms. If you submit one of our lead forms on Facebook or Instagram, Meta Platforms, Inc. sends us the information you chose to submit in that form, such as your name, phone number, email, address, and answers to our questions. Some fields may be pre-filled by Meta from your profile, and you can edit them before you submit.


Information collected automatically. When you visit our website, our website platform and any advertising or analytics tools on the site may automatically collect basic technical information, such as your IP address, browser type, device type, pages you view, the website that referred you, and the date and time of your visit. This is collected using cookies, pixels, and similar technologies. See Section 6 below.


We do not ask for, and ask that you do not send us, sensitive information such as Social Security numbers, bank or credit card numbers, health information, or government ID numbers through our forms or ads.


2. How We Use Your Information

We use your information to:


  • Respond to your request and contact you about your project
  • Schedule estimates, site visits, and work
  • Prepare and send quotes, invoices, and project updates
  • Provide our remodeling services and follow up after a job
  • Keep records of our communications and work
  • Improve our website, services, and advertising, including measuring which ads bring in inquiries
  • Comply with the law and protect our rights, our customers, and our business


We only use information you submit through a Facebook or Instagram lead form for the purpose described in that form, which is to respond to your inquiry about our services, unless you give us separate permission.


3. Phone Calls, Text Messages, and Email

When you give us your phone number or email address through our website, a lead form, or any other way, you agree that Stronghold Structures may contact you at that number or address about your inquiry, estimate, or project. This may include phone calls and text messages (SMS), which may be sent using automated tools such as appointment reminders or quote notifications.


Consent to receive calls or texts is not a condition of buying any service.


Message and data rates may apply. Message frequency varies based on your project.


You can reply STOP to any text message to stop receiving texts, or reply HELP for help. You can also ask us to stop calling or emailing you at any time using the contact information above.


We do not sell or share your phone number with third parties for their own marketing. Text messaging opt-in information and consent will not be shared with any third parties.


4. We Do Not Sell Your Information

We do not sell, rent, or trade your personal information. We never sell the information you submit through our website or our Facebook or Instagram lead forms.


5. Who We Share Information With

We only share your information when needed to run our business and serve you:


  • Service providers that help us operate. These include our scheduling, quoting, and invoicing software (Jobber), our email provider (Google Gmail), our website hosting and website builder provider, and our phone and text messaging providers. They may only use your information to provide services to us.
  • Our marketing partner. We work with an outside marketing agency, Slater Visuals, that helps manage our Facebook and Instagram advertising. They may access lead form information only to help us manage and measure our ads and respond to inquiries on our behalf.
  • Advertising platforms. Meta (Facebook and Instagram) and other advertising tools on our website receive information as described in Section 6.
  • Subcontractors and suppliers. If needed to complete your project, we may share limited details, such as your name, project address, and project scope, with trusted subcontractors or suppliers working on your job.
  • Legal reasons. We may share information if required by law, court order, or government request, or to protect the rights, property, or safety of our customers, our business, or others.
  • Business changes. If our business is sold or merged, customer information may be transferred to the new owner, who must continue to protect it as described in this policy.


6. Cookies, Pixels, and Similar Technologies

Our website uses cookies and similar technologies to make the site work, understand how visitors use it, and measure and improve our advertising. These may include:


  • Essential cookies set by our website platform so the site and its forms work properly.
  • Analytics tools that show us how many people visit and which pages they view.
  • Advertising pixels and tags, which may include the Meta Pixel or similar tools from advertising partners. These can tell us when someone who saw or clicked one of our ads visits our site or submits a form, and can help show our ads to people who have visited our site.


These tools may collect information such as your IP address, browser and device information, pages visited, and actions taken on our site. The companies that provide these tools process this information under their own privacy policies.


Your choices:



  • You can block or delete cookies in your browser settings. Some parts of the site may not work properly if you do.
  • You can manage how Meta uses your information for ads in your Facebook or Instagram Settings > Accounts Center > Ad preferences.
  • You can learn more about interest-based ads and opt out of many of them at optout.aboutads.info and www.networkadvertising.org/choices.


7. How Long We Keep Information

We keep your information for as long as needed to respond to your inquiry, complete your project, provide warranty support, and keep the business, tax, and legal records we are required to keep. If you do not become a customer, we will delete or stop using your lead information when it is no longer needed, or sooner if you ask us to.


8. How We Protect Your Information

We use reasonable steps to protect your information, such as password-protected accounts, limiting access to people who need it to do their job, and using reputable service providers. No method of sending or storing information online is 100% secure, so we cannot guarantee complete security.


9. Your Choices and Rights

You can contact us at any time to:


  • Access the personal information we have about you
  • Correct information that is wrong or out of date
  • Delete your personal information, unless we need to keep it to finish a job or meet a legal requirement
  • Opt out of calls, texts, or emails from us


To make a request, email 417stronghold@gmail.com or call (417) 413-4258. Please tell us your name and the phone number or email you used so we can find your information. We may need to confirm your identity before completing a request. We will respond within 30 days, and there is no charge for making a request. We will not treat you differently for making a privacy request.


10. Children's Privacy

Our services and ads are meant for adults (homeowners and property owners) and are not directed to anyone under 18. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us and we will delete it.


11. Where This Policy Applies

Stronghold Structures LLC is located in Missouri and serves customers in Springfield, Missouri and surrounding areas. Our website and services are intended for people in the United States. This policy is governed by the laws of the State of Missouri and applicable United States federal law.


12. Links to Other Websites

Our website and social media pages may link to other websites, such as Facebook, Instagram, Google, or review sites. We are not responsible for the privacy practices of those websites. Please read their privacy policies.


13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the effective date at the top. If we make a major change, we may also let you know in another way.


14. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:


Stronghold Structures LLC
Springfield, Missouri
Email: 417stronghold@gmail.com
Phone: (417) 413-4258
Website: stronghold-structures.com